Privacy Policy

Welcome to DancePatron!

Patreon is a platform where patrons can support and engage with creators. This updated Privacy Policy applies to patrons, creators, and all platform users and is part of our Terms of Use.

Patreon is a global company. By using our platform, you agree that the personal information that you provide directly to us or that we collect through your use of the platform may be transferred to and stored in the United States and handled as described in this Policy.

Information You Provide Through Your Account

You provide information to us through text fields, such as your name, payment information, and benefits. The information we collect differs depending on if you make an account, become a patron, or become a dance creator.

  • First and Last Name
  • Email Address
  • Username
  • Password
  • State and Country of Residence

You may also sign up using a Facebook or Google account. We will ask permission to access basic information from your Facebook or Google account, such as your name, email, and profile picture. You can choose to stop sharing that information with us at any time by going to Facebook or Google to remove DancePatron's access to that account and your ability to log in.

You also can add more information to your public profile, such as a location, social media links, and an about section, which we store along with any comments or messages you submit on DancePatron.

DancePatrons

A patron is someone who joins DancePatron's membership platform to support a creator's membership content. As a patron, you must provide your payment information to our payment processors. You can see the privacy policy for these payment processors on the PayPal, Stripe, and Checkout sites. At this time, DancePatron does not receive your total card number. Payment processors provide us with a token representing your account, your card's expiration date, card type, and the last four digits of your card number. If you must provide your name and email address to the payment processor, they also provide us with that information.

We collect and process information about the creators you support, the level at which you support them, what benefits you receive, and how often you support them. As a patron, if you select a benefit tier with a physical benefit, you will provide your shipping information, including your phone number, so the creator or DancePatron can ship you the benefit or provide updates related to the shipment.

Creators

A creator creates and provides content for their patrons through DancePatron's membership platform. To become a creator, you must create a page describing what you are making and any benefits you offer. To receive payouts, you have to create an account with our payment partners: PayPal, Stripe, or Payoneer. We may also require your bank account information to process payouts. You must also provide us with additional information for tax purposes. Depending on your location, you may have to fill out a form with some combination of your:

  • First and Last Name
  • Address
  • Social Security Number or Employer Identification Number
  • Country of Citizenship
  • Foreign Tax Identification Number
  • Date of Birth
  • Your Nonprofit Registration Number,  if you are a nonprofit business
  • Bank Account Information for Payouts
  • Phone Number
  • Additional Information We Collect

Automatically Collected Information

We collect information automatically as you navigate the site or through our third-party analytics providers. We may store usage information such as the type of device you use to access DancePatron, your operating system, browser type, I.P. address, and device I.D., the pages you visit or request, links clicked, referring sites, user interactions, and your search terms. We also derive your location from your self-disclosed country, your I.P. address, and your payment card.

Forums and Messaging

When you participate in a forum, we collect the comments you make as well as record how many times users visit, the activity on the site, where users have replied, with whom they've communicated, private messages, I.P. address, and from which location the user was last logged in. We use Discourse and Discord to help us host and operate our Forums. This means that they may access your information to help provide the Forum. You can find their privacy policies hyperlinked above.

User Surveys

From time to time, we may solicit your participation in user surveys. We may ask you for demographic information, including information related to your gender, ethnicity, race, age, sexual orientation, earnings, and accessibility, to better understand and serve our user base, which you may elect to share or not. We collect such information to ensure fair and equal access to our services and showcase creators to patrons for greater discoverability. To the extent that you participate, we will store your survey responses.

Event Information

At in-person and online events, we may request information from you. This is done to better tailor the event experience to those in attendance. This information may include your name, email address, payment details, mobile phone number and Q.R. code, demographic data, social media and other online accounts you maintain, details around the types of works you create, and survey or feedback responses.

Blogs

We may collect and store your email address, your comments, and your profile information from our blog sites to better understand your interests and improve our services to you.

Information Collected by Third Parties

Cookies

We use Cookies on our website that collect information to allow us and third parties to understand your use of DancePatron. Please see our cookie policy for more details on our use of cookies on DancePatron.

Social Media Features and Widgets

We use social media features, including the Facebook Like button and widgets, such as the Share button or similar interactive mini-programs on DancePatron. If you provide your social media information, we may use it to interact with you on these social networks. These features may collect your I.P. address and other personal data, including which page you are visiting on our site and may set a cookie to enable the feature to function correctly. Social media features and widgets are hosted by a third party or hosted directly on DancePatron. Your interactions with these Features are governed by the privacy policy of the company providing them. For more information on the technologies used by these social networks, please refer to their specific privacy notices. We have provided links to the most used social networks below for easy reference:

How We Use Your Information

We process your information to:

  • verify your identity to comply with U.S. federal, state, and international laws
  • allow you to sign in to your account
  • allow you to support a creator's membership program on DancePatron
  • process membership payments and payouts
  • send merchandise to your shipping address
  • send you emails relevant to your usage, as controlled by your email preferences
  • reply to your questions
  • provide to you existing and enhanced services related to your DancePatron account
  • promote your DancePatron account for greater discoverability
  • spotlight and celebrate creators
  • market DancePatro products and services to you or to audiences similar to you based on your networks  and common factors that others have with you, unless you opt-out, as controlled by your email preferences
  • understand how you use the service, and create better tools for creators to serve patrons
  • conduct research and development to improve DancePatron and develop future products
  • prevent fraud and abuse on DancePatro
  • provide you with reasonable accommodation, if you notify us of a disability

Information We Share with Creators

By becoming a patron of a creator, you agree to have the following information shared with that creator:

  • your name and email address, and other profile information you've provided
  • any messages you send creators through DancePatro
  • your physical address, city, state, and country
  • your phone number, when you have signed up to support a creator who engages with you via text messages, when you are receiving a benefit that requires shipping, or when you have signed up for event notifications via text
  • , all information about your pledge, including amount and start date, but not your full payment card information
  • some aggregated and anonymized data about how you use DancePatro that cannot be linked back to you or to any individual user

Creators agree to our Data Processing Agreement (DPA) terms when they start their membership program. This DPA is called the Creator Privacy Promise. The Creator Privacy Promise is a creator's promise to protect the privacy of their patrons during and beyond their DancePatro relationship. You can view a copy of the Creator Privacy Promise here.

Information We Share with Third Parties

We never sell your information to third parties. We will only share data with third parties, other than with creators, under the following circumstances:

  • with your consent to creators' service providers to deliver benefits, such as to ship packages to you. You should read these service providers' privacy policies to see how they use and share your data.
  • with our service providers, who are companies that are contractually engaged with us to provide us with services, such as order fulfillment, email management, analyzing data trends, credit card processing, multi-currency settlement solutions,  increasing our brand awareness and user engagement with marketing initiatives, and fraud detection and prevention. These companies may have access to your data to perform their services and are obligated by contract to safeguard any of your data they receive from us to the same extent that DancePatron protects it.
  • To protect the security or integrity of DancePatron, and to protect the rights, property, or safety of DancePatro, its employees, users, or others, if we believe that disclosure is reasonably necessary to comply with a law, regulation, or other valid legal process (e.g., subpoenas or warrants served on DancePatron). If we will release your data, we will do our best to provide you promptly with notice by email, unless we are prohibited by law from doing so.
  • In connection with the sale, merger, bankruptcy, sale of assets, or reorganization of our company. We will notify you if a different company receives your data. The promises in this privacy policy apply to any data transferred to a new entity.
  • with third-party apps used by creators to help run their membership programs. There is a list of apps in our app's directory. While we try to keep this list up to date, we often experiment with new third-party app providers, and this list may not be exhaustive.
  • with partners in our Partners Directory, who may have access to your data to perform their services, and who are obligated by contract to safeguard any of your data they receive from us to the same extent that DancePatro protects it.
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Information DancePatron Collects from Third-Party Apps

When you create a DancePatron account, you can elect to connect your social account(s) (e.g., Twitter, Facebook, Google, YouTube, Twitch) with DancePatron, and we will collect and store some social information from those platforms, such as:

  • follower or subscriber counts
  • post or upload counts
  • view, like, and comment counts

This social information allows us to provide you with a better DancePatron experience and helps guide the future development of DancePatron. We use this data to:

  • help creators and patrons find each other on DancePatro
  • assess how to make creators more successful on DancePatro
  • analyze and describe our business

Information We Share with the Public

The following information is publicly accessible:

  • your profile, and your social media links and location if you add that information
  • by default, the creators you support are publicly displayed. If you flag your account as private, we will not show the creators you support
  • any posts, likes, or comments you make
  • your aggregated or anonymized usage data in blog posts, press releases, or in other ways to share information about DancePatron's usage. Aggregated or anonymized data cannot be linked back to any individual DancePatron user
  • monthly pledge value and goals that creators choose to make public
  • number of patrons

Your Preferences and Rights over Data

Choosing Your Preferences

The Settings link is located by clicking on your avatar or profile at the top right hand of your screen after your log into your DancePatron account. Settings lets you see your account preferences. You can see and adjust your settings by viewing your preferences and, if you wish, by changing your selections.

Marketing Activities

By agreeing to our terms of use, you expressly agree that DancePatron may:

  • provide you with information about your service, service enhancements, or new DancePatron products, while you are on our website or using our apps.
  • send you messages regarding your existing service, or improvements related to your current service, when you are off our platform, via email, or text, or if you have signed up for a service or event notification that uses text messages.
  • send you messages related to services we provide which are separate from your existing service via email, from which you may opt-out.
  • market DancePatron to you and audiences similar to you based on your networks and common factors that others have with you, unless you opt out.
  • send you marketing emails or texts if you don't have a DancePatron account but have consented to receiving such messages, from which you may opt-out.
  • ask for demographic information to spotlight and celebrate creators.
  • promote your account for greater discoverability.
  • ship physical items to you via mail as part of a promotional activity.

Opting out of Marketing

You may object to the use of your data for marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. You may also object to the use of your data for marketing upon creation of your account or anytime thereafter, by opting out here.

Opting out will stop marketing emails. Please allow up to 30 days for your opt-out request to be processed. If you have an account with DancePatron, you will continue to receive service-related emails, and texts, if you have opted into receiving texts. You will also continue to receive service-related shipments of benefits to the designated delivery address.

We will never sell your information to third parties for marketing purposes without your prior consent.

Accessing, Updating or Exporting the Information in Your Account

You can access and update certain information associated with your account on the settings pages. Additionally, you can delete your account, or export your personal information.

Deleting Your Account

You may self-initiate a deletion of your account directly at privacy.DanceChanneltv.com, clicking on the Take Control button, and submitting an "Erase" request. Please be aware that this is a final act and cannot be reversed. If you would like to transport your data, please be sure to download your data first, before you delete your account.

Turning off Email Notifications

You can change your email notifications in your email settings. While this allows you to stop many notification emails, we will still send some critical service emails.

Turning off Mobile Notifications

If you download the DancePatron App you may also receive notifications on your mobile device. These can be disabled in the App settings.

Verification of Requests

Users maintain password-protected accounts with DancePatron. If you submit a request to exercise your privacy rights, you will be asked to verify the request by logging into your DancePatron account.

If we are unable to verify your request, then for your protection, we reserve the right to deny the request.

Compliance with E.U. Privacy Laws and Privacy Shield

DancePatron is an international company that complies with the General Data Protection Regulation (GDPR). We act as Data Controllers, as defined under the GDPR, and process personal data based on our legitimate interests, and for contractual necessity in providing you the service as described in "How We Use Your Information." We also process and share personal information based on notification and users' consent, which our users may revoke at any time.

DancePatron relies on various legal bases to lawfully execute international transfers of personal information, including the European Union Commission approved standard contractual clauses.

DancePatron complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. DancePatron has been certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

Under limited circumstances, you may invoke binding arbitration before the Privacy Shield Panel. More information about this arbitration process can be found at https://www.privacyshield.gov/article?id=G-Arbitration-Procedures.

DancePatron is responsible for the processing of personal information it receives or subsequently transfers to a third party acting as an agent on DancePatron's behalf. DancePatron complies with the Privacy Shield Principles for all onward transfers of personal information, including the onward transfer liability provisions.

With respect to personal information received or transferred pursuant to the Privacy Shield Frameworks, DancePatron is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.

Compliance with California Privacy Laws

DancePatron's headquarters are located in California, USA, and we are subject to the California Consumer Privacy Act.